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I have a problem. How can I get support?

Limited support is available on a best effort basis between 08:00 to 20:00 Central European Time (CET - Switzerland). 

If you are logged in to the website https://www.safeswisscloud.ch request support here: https://www.safeswisscloud.ch/en/node/add/support-ticket

If you forgot your password you can request support here without logging in:

Request support here 

Support contracts that guarantee certain service levels (SLAs) are available on request:

Please contact us if you need an SLA or a "Managed Service".