Back to Top

Frequently Asked Questions - Virtual Data Center - Get started


We do not restrict the number of virtual machines (VM) you can start in each Virtual Data Center.

There are also no changes associated with a VM - you pay for the total amount of CPU, RAM and Storage you allocate.

  1. Stop the VM
  2. Click on the rightmost + icon (circled in red in image)
  3. Select new Compute Offering (this determines the size)
  4. Restart VM

Resizing on the fly is coming soon.

In the Safe Swiss Cloud administration (control) panel:

  1. Click on the "Instances" menu in the left sidebar
  2. Click on the name of the virtual machine (VM) instance you want to an additional (secondary) IP address for
  3. Click on "NICs" tab
  4. Click on "View Secondary IPs" (this is next to the primary IP address) 
  5. Click on "Acquire new secondary IP"
  6. In the pop-up dialog, LEAVE THE IP FIELD EMPTY and click on OK,

The NIC of your VM will now be allocated an additional IP.

Don't forget to manually configure/add the new IP inside the VM.

See attached screenshots for details.

Additional Public IP addresses are usually added to the Virtual Router which guards each Virtual Private Cloud (VPC). Each Virtual Data Center has at least one VPC.

We recommend adding virtual machine (VM) instances to an internal network segment of the Virtual Router of a VPCs. The VM instance will have a private IP address. After obtaining an additional public IP address, setup port forwarding or a static NAT from the Virtual Router to the VM.

To add a new public IP address follow this menu trail:

Network > Select view: VPC > Click Configure next to your VPC name

Now you will see a graphical representation of your VPC (Virtual Private Cloud):

  • On the Router click the box: N PUBLIC IP ADDRESSES
  • Now click the button "Acquire New IP" in the top right hand corner.

You will need to setup a static NAT or Port Forwarding rule to an internal virtual machine instance of your choice in order to allow traffic to the new public IP address to reach its intended destination.

Yes - there are various ways to do this.

You need to export your VM to a file and convert it to qcow2 format. Safe Swiss Cloud uses KVM virtualization using the qcow2 format, so VMs in this format can easily be imported.

We have migrated VMs from most commonly used hypervisors including VMware, Hyper-V and KVM. If you need assistance with your migration we will be happy to help you.


We use KVM for our virtualisation, so we will be able to take your KVM VMs and run them practically unchanged.  We might suggest some tuning to improve I/O and network throughput at Safe Swiss Cloud.